Description
Graduates are skilled in:
- Medical Office Procedures and Administration
- Human Anatomy, Physiology, and Medical Terminology
- Medical Office Computer Application
Medical administrative assistants are vital to the smooth operation of healthcare facilities, including physician’s offices, hospitals, outpatient centers, and insurance companies. They provide essential support to medical coders, transcriptionists, and billing clerks.
Key Skills Acquired:
- Medical Office Administration
- Front Office Coordination
- Patient-Centered Care Coordinator Medical Billing and Scheduling
Career Outcomes:
Medical Front Office Assistant
Medical Office Specialist
Medical Receptionist
Patient Care Coordinator
Certification: Preparation for the CMAA national Certification Exam.
Admission Requirements:
Must be at least 17 years old with parental consent or 18 years and older.
High school diploma, GED, or meeting Ability-to-Benefit requirements.
Valid photo ID and Social Security card.
Minimum scores: Reading, Math, and Language at a 7th-grade level (acceptable TABE scores).
Additional Requirements:
Pass a criminal background check and drug screening (no cost to the student).
Achieve a typing speed of 35 WPM (assessment provided by North Texas Institute or Career Development).
Complete the “5 Keys to Excellence” course before starting classes.
PROGRAM CURRICULUM HOURS:
Becoming an Administrative Medical Assistant (10/2/12):
Introduction to roles, job duties, and certification responsibilities.
Managing Stress and Improving Communication (10/2/12):
Techniques for stress management, communication barriers, and patient interview methods.
Law, Ethics, and Healthcare (10/2/12):
Key healthcare laws (HIPAA, ADA, OSHA) and ethical practices.
Improving Your Medical Office (5/1/16):
Safety protocols, facility management, and best practices.
Computers in the Ambulatory Care Setting (10/2/12):
EMR, EHR, and safeguarding Protected Health Information (PHI).
Telecommunications and Patient Scheduling (10/2/12):
Effective scheduling methods, patient portals, and dealing with no-shows.
Medical Terminology: Word Parts, Plurals, Abbreviations (10/2/12):
Foundational medical vocabulary for managing records.
Managing Medical Records (10/2/12):
Overview of electronic and paper medical records.
Written Communication (5/1/16):
Composition of medical documents, emails, and proofreading techniques.
Medical Billing and Coding Overview (4/20/24):
Introduction to insurance terms, code sets, claim forms, and billing practices.
Daily Financial Practices (10/2/12):
Accounts management, patient payments, and office cash flow.
The Administrative Medical Assistant as Office Manager (10/2/12):
Office management responsibilities, physician credentialing, and Clinical Documentation Improvement (CDI).